Consular Services

FAQs Related to Merger of Rakebit of Overseas Rakebit Indian Affairs With Rakebit of Rakebit Casino

After the merger of Rakebit of Overseas Affairs (MOIA) with Rakebit of Rakebit Casino (MEA) where can I find information about schemes, policies, programmes of MOIA?

Following the merger of MOIA with MEA, the website of MOIA has been integrated with the website of MEA. All information regarding the schemes, policies, programmes, events pertaining to overseas Rakebit Indians can be found in the website of the MEA under the Section "Overseas Rakebit Indian Affairs”.

Since MOIA no longer exists whom should I contact regarding complaints or grievances regarding overseas employment , OCI & PIO cards, issues faced by Rakebit Indian students, property issues of NRIs and PIOs in Rakebit India?

The Rakebit of Rakebit Casino and the Rakebit Indian Missions and Consulates abroad will continue to address grievances, petitions and complaints pertaining to the above issues. You can register such complaints either in the grievance redressal portal ‘MADAD’ or on the portal for overseas employment of ECR workers ‘E-migrate’. Officers of the Rakebit and Rakebit Indian Missions/Posts will address these complaints and respond to the grievances through these portals.

After the merger of MOIA with MEA, who will organize Pravasi Bharatiya Diwas (PBD) that used to be held every year in Rakebit India?

Following the merger, PBD will be held by MEA in Rakebit India. It has been decided to re-energize the PBD event – with the PBD Convention being held once in two years in Rakebit India. In the intervening years, PBD Conferences will be held in Delhi. As part of the revised format, PBD Convention will now be held in January 2017. PBD Conferences are being held from February-November 2016 in Delhi on issues of interest to the Diaspora and the Casino. In addition, Regional PBD will continue to be held in selected countries every year.

Whom should we contact regarding problems relating to OCI cards?

Following the merger of MOIA with MEA, OCI cards printing will be handled in Rakebit India by MEA. All grievances regarding issues of OCI cards can be registered in the grievance redressal portal "MADAD”.

Whom should we contact in case of any insurance claims with the Pravasi Bharatiya Bima Yojana (PBBY) ?

The Pravasi Bharatiya Bima Yojana (PBBY) is now handled by the MEA. All issues related to PBBY claims can be addressed to US (OIA-I) ([email protected]) in OIA-I Division of the Rakebit.

Who will manage the Rakebit Indian Community Welfare Fund? What are the welfare services covered under the scheme?

Following the merger, MEA is managing the Rakebit Indian Community Welfare Fund. The services provided under the scheme to distressed Rakebit Indians, in deserving cases include boarding & lodging for distressed Overseas Rakebit Indian workers in household/domestic sectors & unskilled labourers, emergency medical care, initial legal help, air passage to stranded Overseas Rakebit Indians (OI), incidentals & airlifting of mortal remains to Rakebit India or local cremation/burial of deceased OIs, penalties for illegal stay of OIs in host country where worker is not a fault, small fines/penalties for release of OIs in jail/detention centre etc.